Organizational Change Management
UNDERSTANDING, DEVELOPING STRATEGIES FOR, AND THEN IMPLEMENTING
Welcome to the Book of Change! If the name sounds familiar it is because the other Book of Changes was published some 2,500 years ago in China. It was also called the I-Ching (易經) and was an ancient text used to determine divine intent. I created the Book of Change with another kind of divination in mind. It was to make sense of the topic of organizational change management or OCM.
According to the Harvard Business Review, “A recent search on Amazon.com for books on ‘change management’ turned up 6,153 titles, each with a distinct take on the topic.” When I did a similar Google search of ‘change management,’ I got “3,790,000,000 results (0.73 seconds).”
The Book of Change was created with the following features:
Website. The Book of Change provides you, the organizational change manager, with a one-stop shopping website where information can be found quickly and easily.
Blog. The Book of Change is also a monthly blog that delivers a series of concise essays on the topics related to organizational change management (OCM). The website will also provide links to other essays on the topic that I find interesting.
Model. The Book of Change also provides the first doctorate level, academic literature search of the most prominent OCM models. This in turn has resulted in the first comprehensive, life-cycle OCM model (PSOCM ) that involves three Phases, ten Steps, and forty Actions the change manager can incorporate into their own OCM activities.
Managing change could be you helping your small workgroup change from one software program to another new and hopefully an improved one. Or it could be a massive organizational change like the one that occurred in 2020 when the COVID-19 pandemic swept the globe and overnight created the need for remote office work. If the corporate world had read my essay on the Nature of Change (January 2018) and taken it seriously, then they could have mitigated the impact. I identified it as a Black Swan event. It was one among several that are easily identified.
As an academic, I spent my doctoral research reading every publication, periodical, and research paper on this subject so that you, the reader, don’t have to. And I will tell you that much of what I read wasn’t worth reading. I can’t stress the importance of my doing a longitudinal, doctorate level, literature review and meta-analysis. I did this in three phases.
Phase 1. I reviewed 153 publications that I called the Polymatheia Project. That study was built on the original work of Dr. Peter Vaill of George Washington University (Vaill, 2001).
Phase 2. In the end I narrowed my focus down to three dozen publications. This was a literature scan of publications purported to be about organizational change management or organizational development. Phase two was a review of some three-dozen selected books for what I call relevancy.
Phase 3. In the third and final phase, I identified 22 productive models to work with.
I cannot stress the importance of this foundational work. The product of my academic literature review was the creation of PSOCM or People Sustained Organizational Change Management. It presents the first complete life-cycle series of steps that can be utilized in total, in phases or as discrete actions.
PSOCM is a 3-Phase, 10-Step, 40-Action comprehensive, life-cycle
series, change management model based on a systematic literature
review, and meta-analysis of the top 22 change management processes
Book of Change Mission Statement: To provide organizations with a comprehensive, systematic and sustainable change management process with commensurate tools by which people within an organization can manage desired change outcomes such as improving performance efficiency, cost-effectiveness, corporate culture, communication and/or employee interaction.
Copyright 2018 by New Oregon Meridian Press
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system, without permission in writing from the publisher.
Printed in the United States of America
Library of Congress Cataloging-in-Publication Data
Library of Congress Control Number: 2018912103
Carson, Richard H.
The Book of Change
Includes bibliography references and index.
- Organizational psychology. I. Carson, Richard H. (Richard Carson)
2018 by Richard H. Carson